Japan Home and Small Business(HSB) based in Dalian team has 200+ team members and is growing rapidly. The Dalian Japan HSB Team provides superior sales experience and support to consumer and small business customers in Japan. We are looking for a highly qualified manager to manage the sales support organization through customer, operational, and business support. Key success factors include: increased sales efficiency and effectiveness, developing a strong and capable team as well as providing superior customer service.
Main responsibilities are:
1) Effectively managing Japan HSB sales support teams.
2) Delivering a positive customer experience according to standards.
3) Improving sales processes and operational effectiveness.
4) Work with cross-functional groups to solve business and customer issues.
5) Attract, develop, and retain high-performing sales support talent.
6) Provides steady flow sales support team members into sales
Qualifications:
1) Proven track record in people management
2) Proven track record in productivity and process improvement (Six Sigma)
3) Strong customer focus
3) Proven record working with cross-functional departments
4) Experience developing direct reports and building a strong team
5) Strong analytical and financial skills
6) Experience in process improvement (Six Sigma)
7) Ability to deal with ambiguous situations
Japanese, English (required)+ Chinese (preferable)
大连登龙门 猎头部
Web site:www.denglongmen.com
Tel:86-411-84809315/16/17/18
Fax:86-411-84809318-810
Email:[email protected]