作者 |
Coordinator, Project Mgmt Supt (编号:030) |
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windy
头衔: 海归少校
加入时间: 2004/06/30 文章: 707
海归分: 28468
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作者:windy 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
职位描述及要求
Dimension & Scope:
Responsible for supporting the project management of client and/or operational driven projects and participate as an active member in core project team planning. This position supports continuous improvement and best practices.
Principal Duties and Responsibilities:
· Lead Project/Tower process improvement initiatives (i.e. tools, process documentation, PMO database).
· Establish process controls, planning and developing requirements, objectives and strategies for Project/Tower initiatives.
· Provide status reports and reporting on initiatives and activities.
· Participate in new client implementations, documentation and communication.
· Coordinate client and internal implementation meetings, follow-up documentation and communication.
· Assist in defining business requirements (technical, operational, etc) and/or solution gaps.
· May be assigned 1-2 small accounts in the capacity of a Project Manager.
· Participate with team in determining how to grow Convergys’ revenue and profit.
Education & Professional Certifications:
· Bachelor’s degree in related field from a four-year college or university with zero to three years related experience; or
· Equivalent combination of education and experience.
Candidate Profile:
· Minimum two years related experience, or equivalent combination of education and experience in account management, sales, sales support or marketing.
· Understanding of contact center operations, Convergys service offerings and Convergys organizational design.
· Strong written and oral communication skills as well as interfacing, problem solving and team building skills.
· Must have proficiency with various software applications programs including Lotus Notes, Microsoft Word, and Excel.
· Strong interpersonal and presentation skills.
· Strong organizational skills, with knowledge of process management techniques desirable.
· Customer service and detail oriented.
· Self-directed, with ability to work in an unstructured environment with little direction.
Annie
大连登龙门 猎头部
Web Site:www.denglongmen.com
TEL:86-411-84809315,84809316,84809317,84809318
Email:[email protected]
作者:windy 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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- Coordinator, Project Mgmt Supt (编号:030) -- windy - (2267 Byte) 2006-4-10 周一, 16:39 (882 reads)
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