Description
岗位基本信息General Job Information:
岗位名称Position Title: Function operation manager 所在处Team Unit: FICO处
工作地点Work Location_Beijing_____
下属人数number of subordinates: 9
岗位描述Position Description:
Job Summary: This position will be responsible for helping with the implementation of SAP CRM Sales and for on-going maintenance and support. The resource will work with other service teams to drive enhancements in the CRM Sales areas.
关键角色&职责 Key roles & Responsilbilties " 主要工作
Key Task" "衡量指标
KPI" 投入时间 % of Time
Application operation management Guarantee the business requirements are timely fulfilled based on the SLA 90% 70%
Optimize the operating process with consideration of the AOS strategy and standardize the working regulations of the team
Team managemen Build up a most efficient team based on the approved budget and best utilize the consultant resource in a cost efficient way. based on the FTE of FY 30%
岗位要求Position Requirements:
"Desired Skills技能要求:
ECC technical, function and ABAP development
Application system operation process and management based on ITIL concept
Good English and global communication skill"
Qualifications任职资格: 1.Formal Education教育背景: Above Bachelor on Computer Scicence or information technology 2.Experience经验要求: more than 5 years 3.Attributes品质要求: integrity and team working spirit
