I'm sorry about the problem you had with your "---". I've checked your order and see it was placed with bordeebook, a third-party seller on our website. Because bordeebook's inventory is constantly changing, we can't replace items sold by them that are Fulfilled by Amazon.
You're welcome to return the --- for a refund up to 30 days after delivery. We'll pay the return shipping cost, and we'll issue a refund within 4 weeks of the date you sent the return.
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One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.
We look forward to seeing you again soon.
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Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
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Best regards,
Prince A.
Amazon.com
We're Building Earth's Most Customer-Centric Company
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